Overview

A. Patients’ Rights

1. Right to Respect and Dignity

• You have the right to be treated with respect and to have your personal views, religious beliefs, and cultural values respected by all healthcare workers.
• You have the right to be free from discrimination, harassment, or any risk to your personal safety.

2. Right to Advocacy

• You have the right to advocacy for social reintegration after achieving recovery.
• You have the right to advocacy for the continuation of your education, academic pursuits, or professional career, as deemed appropriate by a doctor.
• You have the right to advocacy for care and support from family members or benefactors when necessary.

3. Right to Privacy

• You have the right to be consulted in a private space, free from being seen or overheard by others.
• You have the right to have all information regarding your medical condition kept confidential within the limits of the law.

4. Right to Confidentiality

• You have the right to have your medical records securely maintained and protected.
• You have the right to confidentiality regarding your personal, family, medical, and other private information.

5. Safety and Security

• You have the right to receive safe and quality healthcare services.
• You have the right to protection from adverse events or errors occurring within the healthcare setting.

6. Right to Choose

• You have the right to participate in decisions regarding your care, treatment, and support, and to provide informed consent.
• You have the right to seek a second opinion.
• You have the right to choose whether to participate in research programs.

7. Right to Information

• You have the right to know who is treating you and their qualifications.
• You have the right to receive truthful information about your condition, diagnosis, prognosis, treatment options, associated risks, and alternatives.
• You have the right to know the names of prescribed medications, their intended effects, and possible side effects.
• You have the right to receive information in a language that you understand.

8. Right to Complain

• You have the right to raise concerns or complaints regarding any aspect of your care and treatment without fear of retaliation.
• You have the right to receive prompt action on your complaints and feedback on the measures taken.

9. Right to Refuse Treatment

• You have the right to refuse any care, treatment, or medication and to be informed of the consequences of such refusal.

10. Right to Pain Management

• Every patient admitted to the hospital has the right to be protected from pain while receiving care.

11. Right to Care

• You have the right to receive care when you need it.
• You have the right to access the highest quality care available, including preventive, curative, promotive, and rehabilitative services.
• You have the right to continuity of care, including referral services when necessary.

B. Patients’ Responsibilities

• You are responsible for taking care of your own health.
• You are responsible for accessing and using the healthcare system appropriately and not abusing it.
• You are responsible for respecting the rights of healthcare providers and other patients.
• You are responsible for providing healthcare providers with accurate and relevant information regarding your health condition.
• You are responsible for following instructions and adhering to prescribed treatment.
• You are responsible for ensuring that you have the means to pay for services provided.

Note:

Due to the mental health status of some patients, patient rights and responsibilities may be exercised or assumed by a family member, next of kin, or the person accompanying the patient, as appropriate.